Total Replacement Guarantee:
If the compressor in your air conditioner fails in the first 10 years of installation, we don't just replace compressor, we install a completely new air conditioner
If the heat exchanger in your furnace fails in the first ten years after installation, we don't just replace the defective heat exchanger, we install a completely new furnace. This is A Village Fireplace Shop’s Quality pledge on Tappan heating and cooling products.
Property Protection and Client Respect Guarantee:
Our installation technicians are highly skilled trades people who have a “customer first” attitude. While in your home, your property will be protected from any possible damage. Our technicians will courteously answer any questions or concerns and leave your home as neat as they found it. They will place floor protection on all work and traffic areas so there is never any clean up for you to do once they are gone. Our technicians always treat your home as if it were their own.