Testimonials Articles
“Fantastic service. I had originally booked a service call to have my chimney cleaned. During the cleaning process the team took the time to go over the correct and safe operation of my stove, preventative maintenance and trouble shooting. This information was invaluable! The service call far exceeded my expectations. I can't thank you guys…
Continue Reading“Absolutely fantastic service from the time I went in to select the right fireplace for my 3 season sunroom. Then from Amanda who came to explain all the installation details including a quote to Install. She is very professional. We booked the installation date and Corbin and Mike were available one week earlier. Both extremely…
Continue Reading“I would like to give a huge shoutout first of all to Brandon. He came to check out our leaking water tank at 11:00 one evening. Before he came out though, he had checked where we could get a new one. We were able to get a new one the following morning and Brandon, Wayne…
Continue Reading“Excellent service for our new heat pump/gas furnace installation. A smooth process beginning with Tina’s estimate and Wayne, Brandon and their team who completed the installation. Very impressed with how quickly the new system was installed and the knowledge and workmanship provided. Every member of this team knew their job well. We were kept informed…
Continue Reading“Less than 1 week from 1st contact to sitting by a beautiful fire. Exceptional service in all areas from phone calls, estimate to installation. Thank you very much.”
Continue Reading“Corbin and Mike did a great job installing our new gas fireplace. They were both polite, neat and professional. The installation was completed efficiently with no issues. They cleaned up afterwards, answered all our questions and walked us through how to operated our new unit. We are very happy with our whole experience dealing with…
Continue Reading“Excellent service! We’ve used A Village Fireplace Shop for many services including installation, maintenance and repair of gas furnaces several times over the last several years. Quality workmanship, fast efficient service with knowledgeable staff and service professionals. Highly recommend for all your equipment needs”
Continue Reading“I called the Village Fireplace Shop in search of a part I needed for an outdoor fireplace. Crystal answered the call proving to be quite resourceful and knowledgeable. Impressed by such great customer service via the telephone , I decided to take a run down to Wyoming and low and behold, I was greeted by…
Continue Reading“Amanda was a pleasure to deal with and very knowledgeable and respectful. Excellent Salesperson kind and considerate, trustworthy you know you called the right place. She hooked me up with Jason a 30 year napoleon fireplace expert. Jay is a very professional Technician He serviced my fireplace with great care and precision. Jay troubleshooted and…
Continue Reading“We are very happy with our new electric fireplace that was installed last week. We were impressed with Tina who came out and did measurements and made suggestions. Also, the three guys, Terry, J and Mike who did the installation were very efficient, accommodating and friendly. The staff in office were always very pleasant and…
Continue Reading“Had installation of new furnace and central air ! Could not be happier! Everyone that I dealt with was delightful and professional. No mess left , couldn’t tell they were here ! Would highly recommend!”
Continue Reading“We purchased a wall mounted, electric, multi sided fireplace from Village Fireplace. Very pleased with the overall buying experience and the product itself. Professional, knowledgeable service from initial consultation to eventual installation. Thanks Village Fireplace for another job well done!”
Continue Reading“Love my fireplace and custom mantle Thank you to all the staff from installing my fireplace. My bbq. Water heater. To servicing all my equipment furnace and ac too. Great company reliable trustworthy keep up the good work”
Continue Reading“The entire process from sales, estimating and installation all handled very professionally. All promises kept. I would definitely recommend these folks.”
Continue Reading“Monday June 5, 2023 was our families third day of having no hot water! After a frustrating weekend of dealing with another company – the owners of our rental hot water tank – and ten conversations without any help – I went to your office first thing that morning. Over the years I have always…
Continue Reading“Another fabulous professional cleaning job by the extremely efficient courteous staff. See you in 2024!”
Continue Reading“I called after work today about my air conditioner not working. Within the hour, Brandon arrived and had it repaired in no time. Thank you for the quick and friendly service. I have always recommended you and will continue to do so. You guys are the best!!”
Continue Reading“A Village Fireplace Shop looked after our heating cooling, couldn’t be more pleased with the quality and service we received. Thanks to Brandon and the team.”
Continue Reading“Had the boys come and install my new fireplace, they were very polite and professional. From the estimator to the girls in the office my experience was fantastic. Will definitely recommend a Village Fireplace Shop and will use them for all my future fireplace and HVAC needs. Hope to see you again Charlie.”
Continue Reading“I want to personally thank A Village Fireplace Shop for the installation of my fireplace yesterday. My fireplace is better than I could imagine, the girls in the office were kind, welcoming and informative Camilla and Crystal. Tina and Amanda, thank you both for working around our busy schedules. Offering to come out to our…
Continue Reading“We needed a new part for our furnace. Scott came and replaced the part. We told him we needed a new A/C and furnace. He quoted us and did not charge us for the part on the old furnace. Service was great. You can call the office anytime and actually speak to a person. They…
Continue Reading“Being without hot water is not fun. Camilla made this experience smooth and easy. She quickly found us a hot water heater and sent Grant and Travis out to install it. The team was wonderful to work with and highly professional. Put your trust in this team for excellent service. Hot water is a luxury.”
Continue Reading“Extremely pleased with the professionalism of Scott. He quickly diagnosed and repaired one of our gas fireplaces and also installed a thermostatically controlled unit for us. The price was much less than expected! Thank you Village Fireplace!”
Continue Reading“My staff and I have been battling with our boiler for at least a year since a new install. One thing after another. Last straw was air in the pipes. Trying as much as one could, we couldn’t get any heat on the 3rd floor of my store. The installer (not from A Village Fireplace…
Continue Reading“Great guys. I needed some fireplace work done quicker than what they were available and the ladies in the office really worked to accommodate me. In less than a week they were here, respectful and efficient. It’s nice to see a company with someone who answers their phone and runs off a proper schedule. So…
Continue Reading“I had A Village Fireplace Shop out to clean my chimney this weekend. Cannot Express how amazing the service was. They also saved me thousands of dollars. I called someone last year to clean the chimney and was told the whole thing had to be torn out. I knew it had passed inspection. A friend…
Continue Reading“Always excellent service. We have been using them for ten years for all our heating and cooling needs. Very happy we found them.”
Continue Reading“I had them install a new furnace for me this year. The price was very competitive and the service was outstanding . Nina, Wayne and staff went above and beyond.”
Continue Reading“We had a fireplace mantle built by the talented carpenter from A Village Fireplace Shop. The team of installers were here yesterday to re-vent the fireplace and to install our new mantle. We couldn’t be happier. The team was friendly and efficient and we are very satisfied by the end result.”
Continue Reading“Prompt and friendly service, I highly recommend. Centrally located in Lambton County.”
Continue Reading“We had our last Napoleon BBQ for 18 years, still works great but it was time for an upgrade. A Village Fireplace Shop was great to deal with. They have amazing staff! They’re all friendly, knowledgeable and great to deal with! Highly recommended!”
Continue Reading“Our furnace decided to die the other night. Even with everything going on in the world, they were able to come over only hours after i had called them. The technicians showed up wearing their proper PPE for their safety and additional PPE (face masks and gloves)for their health and ours. Issue was fixed quickly…
Continue Reading“An excellent family local owned company that is always quick to respond! Our fireplace came from A Village Fireplace Shop. It is amazing quality, and anytime I have questions, they are happy to help. Feel confident in working with this company.”
Continue Reading“I purchased and had installed a gas fireplace in 2002. Very good customer service. This past Christmas I had an issue with the fan and they sent out a serviceman to repair, done quickly. You can’t go wrong with A Village Fireplace Shop.”
Continue Reading“Very knowledgeable and competent. They’ve been our go-to store for airtight woodstoves and supplies for over 25 years.”
Continue Reading“Did a great job on furnace and fireplace installation. New ducting was installed to increase furnace efficiency. Thanks guys.”
Continue Reading“Family friendly business, honest and stands behind their work! Tina fixed our fireplace when it was broken, came sooner than the day that it was booked for. Will buy a fireplace from them when we finish our basement.”
Continue Reading“Bought a Napoleon BBQ last year from Village. They were great to work with and made sure we got a BBQ that fit our needs. If I could give them 6 stars I would!”
Continue Reading“A Village Fireplace Shop installed our gorgeous gas fireplace. We love it. Great service. Great quality!”
Continue Reading“A Village Fireplace Shop installed our furnace and air conditioner and service them for us. Their staff are professional, considerate and clean. Thank you!”
Continue Reading“Great service and staff. Would definitely recommend these guys!!”
Continue Reading“We had our wood stove replaced by a gas stove from A Village Fireplace shop a few years ago. Great service. They also cleaned up after themselves. We also had them come over for the winter cleaning specials. Always prompt and friendly.”
Continue Reading“We’ve called on A Village Fireplace Shop a few times over the past couple months and they were here just yesterday to install a new furnace and thermostat (which I love!). They were amazing- fast and super friendly and provided amazing service each time we needed them! Thank you!”
Continue Reading“Great service and sales, competitive pricing, and excellent customer service!”
Continue Reading“We had a wood insert put in our house. It has been a very good unit. It has saved us so much money. Also the staff were excellent fulfilling our wishes. Very professional. Always on time. We also have had our chimney cleaned and the fellow was very nice. We bought a Napoleon BBQ over…
Continue Reading“We have been dealing with A Village Fireplace Shop since we moved to Wyoming 8 years ago. Quick, reliable service to our furnace when we need them. New air conditioner a few years ago, is running great!”
Continue Reading“They installed two wood burning fire places in our home. We love the modern look of our one fireplace. The Installers were professional and quick.”
Continue Reading“I have been dealing with Village Fireplace for many years having bought my furnace, air conditioner, fireplace and grill from them. Many places say they provide great service but how many will come to your house on New Years Day to solve a problem and not even charge a service call. They have earned my…
Continue Reading“We had a natural gas barbecue and firetable installed last year by your firm. The fellows who did the installation knew exactly what they were doing and Tina was a big help with our decision on which firetable to purchase……. We are so happy with both purchases and would definitely recommend A Village Fireplace Shop……”
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