Reviews
“Absolutely fantastic service from the time
I went in to select the right fireplace for my 3 season sunroom. Then from Amanda who came to explain all
the installation details including a quote to
Install. She is very professional. We booked the installation date and Corbin and Mike were available one week earlier. Both extremely knowledgeable and very professional even asking for my input. My
recommendations are 10/10.”
“I would like to give a huge shoutout first of all to Brandon.
He came to check out our leaking water tank at 11:00 one evening. Before he came out though, he had checked where we could get a new one.
We were able to get a new one the following morning and Brandon, Wayne and another employee installed the new hot water heater.
While Brandon was checking things out at our place, he noticed our hvac wasn’t working. Our house was too humid. Condensation and mould were the norm in our windows that we dealt with and cleaned regularly.
Yesterday, Gary and another employee installed a new system needed to reduce humidity.
Wow! what a difference this morning.
No condensation on our windows.
The humidity in our home went from 61% yesterday at noon to 47% this morning.
Gary explained everything to me about how to and how often to clean the filter and how the new wall mount works.
This is such a great company to work with from the owners, office staff and employees.
We also have had great help and promt service from Brandon with repairs in our barns.
Thank you Village Fireplace Shop for being so great at all you do.”
“Excellent service for our new heat pump/gas furnace installation. A smooth process beginning with Tina’s estimate and Wayne, Brandon and their team who completed the installation. Very impressed with how quickly the new system was installed and the knowledge and workmanship provided. Every member of this team knew their job well. We were kept informed throughout the whole process from start to finish. Thank you so much. Also extremely happy with our new Valor fireplace that was installed by A Village Fireplace last year.”
“Less than 1 week from 1st contact to sitting by a beautiful fire. Exceptional service in all areas from phone calls, estimate to installation. Thank you very much.”
“Corbin and Mike did a great job installing our new gas fireplace. They were both polite, neat and professional. The installation was completed efficiently with no issues. They cleaned up afterwards, answered all our questions and walked us through how to operated our new unit. We are very happy with our whole experience dealing with Village Fireplace”
“Excellent service! We’ve used A Village Fireplace Shop for many services including installation, maintenance and repair of gas furnaces several times over the last several years. Quality workmanship, fast efficient service with knowledgeable staff and service professionals. Highly recommend for all your equipment needs”
“I called the Village Fireplace Shop in search of a part I needed for an outdoor fireplace. Crystal answered the call proving to be quite resourceful and knowledgeable. Impressed by such great customer service via the telephone , I decided to take a run down to Wyoming and low and behold, I was greeted by Crystal and Amanda who helped me hunt down the part that I needed. Got home, replaced the part and this fireplace works better than it ever did. Thanks girls!”
“Amanda was a pleasure to deal with and very knowledgeable and respectful. Excellent Salesperson kind and considerate, trustworthy you know you called the right place. She hooked me up with Jason a 30 year napoleon fireplace expert. Jay is a very professional Technician He serviced my fireplace with great care and precision. Jay troubleshooted and got my propane fireplace working like new. Like as if it was his own. I highly recommend this family company. Thanks for outstanding service.
Tony V (Gentleman Farm and Sales).”
“We are very happy with our new electric fireplace that was installed last week. We were impressed with Tina who came out and did measurements and made suggestions. Also, the three guys, Terry, J and Mike who did the installation were very efficient, accommodating and friendly. The staff in office were always very pleasant and friendly as well. It has been a pleasure!
We have purchased gas barbecues in the past and have always been very pleased with your products.
Thank you very much and we will certainly recommend you to others.”