Reviews
“Had the boys come and install my new fireplace, they were very polite and professional. From the estimator to the girls in the office my experience was fantastic. Will definitely recommend a Village Fireplace Shop and will use them for all my future fireplace and HVAC needs.
Hope to see you again Charlie.”
“I want to personally thank A Village Fireplace Shop for the installation of my fireplace yesterday. My fireplace is better than I could imagine, the girls in the office were kind, welcoming and informative Camilla and Crystal. Tina and Amanda, thank you both for working around our busy schedules. Offering to come out to our home late more than once and helping me envision this job in detail. This meant so much to us . To the installers….WOW, you were professional, respectful, and detailed oriented on what steps you were doing next and making sure our little guy had a part of finishing up the final details. He will talk about this for days. If you want a team that works like family, that is efficient, tidy, call A Village Fireplace Shop, they take pride in what they do, you won’t be disappointed. Until my next project
Heather and Jim Smith”
“We needed a new part for our furnace. Scott came and replaced the part. We told him we needed a new A/C and furnace. He quoted us and did not charge us for the part on the old furnace. Service was great. You can call the office anytime and actually speak to a person. They bend over backwards to try to help you. I live in a retirement community and will have no issue referring A Village Fireplace.”
“Being without hot water is not fun. Camilla made this experience smooth and easy. She quickly found us a hot water heater and sent Grant and Travis out to install it. The team was wonderful to work with and highly professional. Put your trust in this team for excellent service. Hot water is a luxury.”
“Extremely pleased with the professionalism of Scott. He quickly diagnosed and repaired one of our gas fireplaces and also installed a thermostatically controlled unit for us. The price was much less than expected! Thank you Village Fireplace!”
“My staff and I have been battling with our boiler for at least a year since a new install. One thing after another. Last straw was air in the pipes. Trying as much as one could, we couldn’t get any heat on the 3rd floor of my store. The installer (not from A Village Fireplace Shop) continuously put us on the back burner. I stopped in at A Village Fireplace Shop to book a consult appointment … and they came the next day and fixed everything up in no time. Thanks Wayne for coming to our rescue, I truly appreciate it! Now we and our customers are comfortable. Lori from Silhouettes Boutique”
“Great guys. I needed some fireplace work done quicker than what they were available and the ladies in the office really worked to accommodate me. In less than a week they were here, respectful and efficient. It’s nice to see a company with someone who answers their phone and runs off a proper schedule. So appreciated! Keep it up.”
“I had A Village Fireplace Shop out to clean my chimney this weekend. Cannot Express how amazing the service was. They also saved me thousands of dollars. I called someone last year to clean the chimney and was told the whole thing had to be torn out. I knew it had passed inspection. A friend had the same thing happen to them and recommended A Village Fireplace Shop. Could not be happier. Do yourself a favour and just call them first!”
“Always excellent service. We have been using them for ten years for all our heating and cooling needs. Very happy we found them.”