Archives: Reviews

“My staff and I have been battling with our boiler for at least a year since a new install. One thing after another. Last straw was air in the pipes. Trying as much as one could, we couldn’t get any heat on the 3rd floor of my store. The installer (not from A Village Fireplace Shop) continuously put us on the back burner. I stopped in at A Village Fireplace Shop to book a consult appointment … and they came the next day and fixed everything up in no time. Thanks Wayne for coming to our rescue, I truly appreciate it! Now we and our customers are comfortable. Lori from Silhouettes Boutique”

– Lori M.

“Great guys. I needed some fireplace work done quicker than what they were available and the ladies in the office really worked to accommodate me. In less than a week they were here, respectful and efficient. It’s nice to see a company with someone who answers their phone and runs off a proper schedule. So appreciated! Keep it up.”

– Benjamin B.

“I had A Village Fireplace Shop out to clean my chimney this weekend. Cannot Express how amazing the service was. They also saved me thousands of dollars. I called someone last year to clean the chimney and was told the whole thing had to be torn out. I knew it had passed inspection. A friend had the same thing happen to them and recommended A Village Fireplace Shop. Could not be happier. Do yourself a favour and just call them first!”

– Kathryn E.

“We had a fireplace mantle built by the talented carpenter from A Village Fireplace Shop. The team of installers were here yesterday to re-vent the fireplace and to install our new mantle. We couldn’t be happier. The team was friendly and efficient and we are very satisfied by the end result.”

– Blake & Dana F.

“We had our last Napoleon BBQ for 18 years, still works great but it was time for an upgrade. A Village Fireplace Shop was great to deal with. They have amazing staff! They’re all friendly, knowledgeable and great to deal with! Highly recommended!”

– Deanna C.

“Our furnace decided to die the other night. Even with everything going on in the world, they were able to come over only hours after i had called them. The technicians showed up wearing their proper PPE for their safety and additional PPE (face masks and gloves)for their health and ours. Issue was fixed quickly and at a very reasonable price on top of it. 5 stars!”

– Jordan P.

“An excellent family local owned company that is always quick to respond! Our fireplace came from A Village Fireplace Shop. It is amazing quality, and anytime I have questions, they are happy to help. Feel confident in working with this company.”

– Brooke W.

“I purchased and had installed a gas fireplace in 2002. Very good customer service. This past Christmas I had an issue with the fan and they sent out a serviceman to repair, done quickly. You can’t go wrong with A Village Fireplace Shop.”

– Pat W.

“Family friendly business, honest and stands behind their work! Tina fixed our fireplace when it was broken, came sooner than the day that it was booked for. Will buy a fireplace from them when we finish our basement.”

– Jocelyn K.

“Bought a Napoleon BBQ last year from Village. They were great to work with and made sure we got a BBQ that fit our needs. If I could give them 6 stars I would!”

– Sarah A.

“We had our wood stove replaced by a gas stove from A Village Fireplace shop a few years ago. Great service. They also cleaned up after themselves. We also had them come over for the winter cleaning specials. Always prompt and friendly.”

– Astrid U.

“We’ve called on A Village Fireplace Shop a few times over the past couple months and they were here just yesterday to install a new furnace and thermostat (which I love!). They were amazing- fast and super friendly and provided amazing service each time we needed them! Thank you!”

– Andrea J.

“We had a wood insert put in our house. It has been a very good unit. It has saved us so much money. Also the staff were excellent fulfilling our wishes. Very professional. Always on time. We also have had our chimney cleaned and the fellow was very nice. We bought a Napoleon BBQ over 20 years ago. We would recommend Village Fireplace to anyone. Thanks for being so great!!!”

– Susan S.

“We have been dealing with A Village Fireplace Shop since we moved to Wyoming 8 years ago. Quick, reliable service to our furnace when we need them. New air conditioner a few years ago, is running great!”

– Michelle W.

“They installed two wood burning fire places in our home. We love the modern look of our one fireplace. The Installers were professional and quick.”

– Jill E.

“I have been dealing with Village Fireplace for many years having bought my furnace, air conditioner, fireplace and grill from them. Many places say they provide great service but how many will come to your house on New Years Day to solve a problem and not even charge a service call. They have earned my confidence and they should yours too.”

– Scott & Lisa W.

“We had a natural gas barbecue and firetable installed last year by your firm. The fellows who did the installation knew exactly what they were doing and Tina was a big help with our decision on which firetable to purchase……. We are so happy with both purchases and would definitely recommend A Village Fireplace Shop……”

– Sue L.